Shipping and Returns Policy
Everything you need to know about delivery and returns for your handcrafted furniture
SHIPPING and DELIVERY
At Brahmani Home, we take great care in ensuring your furniture reaches you safely.
Where we deliver
We currently deliver to mainland UK only. Unfortunately, this excludes Northern Ireland, Channel Islands, Isle of Man, and certain Scottish Highlands/Islands.
Delivery fee
Due to the size and weight of our pieces, there is a £75 flat-rate delivery fee across mainland UK.
Delivery method
All items are handled by our in-house team or trusted domestic couriers. Larger pieces are heavy — please arrange for at least two additional people on-site to assist with lifting.
Delivery is guaranteed to the ground floor only; while weandapos;ll do our best to place items in your chosen room.
Access and responsibility
Please check that your chosen item will fit through doorways, hallways, and stairwells before ordering. Buyers are responsible for ensuring suitable access and covering return costs if items cannot be delivered.
Scheduling
Deliveries take place Monday–Friday. Our team will contact you to arrange a convenient date and time. Please provide a valid phone number at checkout to avoid delays.
Delivery timeframe
Orders are usually delivered within 10–14 working days
RETURNS
We hope you love your Brahmani Home piece, but if for any reason it isn't quite right, you may return it within 14 days of delivery.
Please note:
Buyers are responsible for return postage costs.
Items must be returned in their original condition and packaging. Any loss in value resulting from use, damage, or improper packaging may be deducted from your refund.
Questions about delivery or returns?
Contact our team here